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WEENstudio specializes in voice-over recordings for IVR (Interactive Voice Response) systems.
Our team of seasoned voice-over artists, engineers and production staff deliver professional, clear & natural sounding voice prompts & greetings for IVR, Contact Center and other automated telephony applications. Our recordings adhere to the highest quality standards for superior audio playback on any phone system.
After Hours Greetings
The after-hours greeting is what callers hear when they reach your business after it has closed.
It is ten times easier to keep a current customer than to acquire a new one. An after hours answering service helps you build a loyal customer base because they know you’re available when they need you most. They never have to worry about whom to call after hours.
After-Hour Greetings
An IVR script informing your customers of non-business hours is as important as a welcome greeting. Your customer is investing his/her valuable time to reach you but is not aware of your non-operational hours. You can inform the caller that your office is closed, state your business’ operating hours, and provide options to avoid losing a customer or a new business opportunity.
“Thanks for calling ABC [Company Name]. We regret to inform you that our office is currently closed. Our business hours are from Sunday to Thursday from 9 AM to 6 PM UAE Time.”
- “To leave a message in our general voice mailbox, press 1. A representative will contact you within a business day.
- For information about business hours, press 2.
- You may also email us at [company email].
- For more information about our products and services, please visit us at [website].
There’s no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that’s through voicemail, email, or other channels.
In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer’s mind.
Professional Voice Recording for Phone System.
Keep in mind experience, quality, and breadth of service are of the utmost importance when choosing a voice recording company. Look for a company that bundles voice talent, a professional-grade sound studio, and the technical expertise to back it up. Email info@weenstudio.com to learn about our on-site talent and facilities, as well as our full library of royalty-free music and effects that can add liveliness and variety to your customers’ IVR recording experiences.
While some voice over services charge for each individual recording or prompt, we take a more practical approach to pricing. After letting you hear a recorded sample based on the text you provide, we record all the IVR prompts you to need, creating separate files as necessary. We then offer a package price for the entire order.
Better customer experience.
Direct callers to the right employee, department, company info, or voicemail so your customers always find who—or what—they’re looking for.
When customers call, your greeting is their first impression—and auto attendant ensures even the smallest businesses sound like a big company.
Audio Quality
When editing and mixing our clients’ projects, WEENstudio exclusively uses Pro Tools, the most advanced and widely used recording platform in the world, so you are guaranteed the highest audio quality.
Turnaround
We are highly sensitive to client requests. Most of our projects are delivered within 24 – 48 hours. Larger projects may take longer, but we are ready to take on any challenge. in a rush?
Quick Casting
Quickly find the right voice actor through our deep search function. We have native talents in every language and we cover every style so you’re guaranteed to find the perfect match!
Full Service
Audio recording, audio editing, video editing, transcription, translation, and subtitling, and just about any post-production service you can think of – we can handle it!
Any Format
• Any Format – mp3, wav (a-Law, u-Law, PCM), sin, vox, gsm, and all other formats needed • Any Language – we currently voice in over 80 Languages • 100% satisfaction guarantee.
Competitive Rates
Complete your project on time and on a budget!
Whatever your post-production audio needs are, we’ve got you covered! while we take care of you and your project details.