Voice-Over for Banking & Financial Services
Branch locators, telephone banking, cross-sell on-hold — voiced for 10+ banks across the Middle East since 2012.
Banking IVR is bandwidth-constrained, high-volume, and unforgiving. A clipped phrase, a robotic transition, or a mismatched accent damages the brand the moment a customer dials in. WEENstudio has voiced banking IVR for over a decade — from regional retail banks to multinational corporate banking divisions — with broadcast-grade prompts that concatenate naturally and scale across thousands of menu paths.
Concatenable prompts that sound natural
For banking IVR systems, information intensity and product complexity require a high volume of prompts — many of them short phrases that need to be smoothly concatenated to create a pleasant caller experience. Our voice talents are trained to maintain consistent vocal characteristics across the life of an IVR system, with sound engineers applying standardised editing per individual voice prompt to ensure consistency over time as new prompts are added.
What we voice for banks
Telephone banking menus, ATM and branch locators, on-hold messaging that cross-sells mobile banking and new card products, multi-location and multi-language auto-attendants, outbound dialling for collections, and customer phone surveys for NPS programmes. All delivered as concatenable WAV 8kHz µ-Law/A-Law for Cisco, Avaya, Genesys, or any modern IP-PBX, with parallel MP3 192kbps and WAV 48kHz/24-bit masters.
Languages and dialects covered
Modern Standard Arabic and 10 regional dialects (Emirati, Saudi, Egyptian, Lebanese, Khaleeji, Iraqi, Jordanian, Palestinian, Syrian, Kuwaiti), British and American English, plus French, Hindi, Urdu, Malayalam, Tamil, Tagalog, Bengali, Persian — the languages your retail customers in the GCC actually speak. Native speakers only, no synthetic voices.
Cast from our roster.
Quick answers.
Can you match a voice we already use on our existing IVR?
How fast can you turn around an IVR update for a new product launch?
What audio format do you deliver for Cisco Unified CM and Avaya IP Office?
Do you handle multi-language banking IVR?
Can you record outbound collections dialling prompts?
Is there a price break for large IVR projects?
Do you sign NDAs?
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