“Press 1 for...” done right.
Every menu option, every department transfer, every 'please hold' — recorded with the consistent pacing and tone callers expect.
IVR menu prompts are the most-played audio in any business phone system. They run thousands of times a day, get heard by every caller, and any inconsistency between prompts becomes immediately obvious. We record full IVR menu sets — main menu, sub-menus, transfer messages, hold prompts — by the same artist in the same session, ensuring consistent pacing, breath placement, and vocal energy across every option.
Common use cases
- Main menu with up to 9 options ("Press 1 for Sales...")
- Sub-menus for nested call flows
- Department-specific introductions during transfer
- Re-prompt messages ("Sorry, we didn't catch that...")
- "Please hold while we connect you" transfer prompts
- Speech-recognition fallback prompts
Frequently asked questions
How much does an IVR menu set cost? +
Main menu (up to 9 options) AED 500 in one language. Full set including 2 sub-menus and transfer prompts: AED 1,200. Bilingual setups roughly 1.7× the single-language price.
Should each option use "For Sales, press 1" or "Press 1 for Sales"? +
Usability research favors "For Sales, press 1" — callers hear the choice first, then the action. We default to that order but can record either format per your preference.
How long should each menu option be? +
Each option ideally under 3 seconds. We use a clipped, consistent format like "For Sales, press 1." with matched pause length between options. Helps callers scan and decide quickly.
Can you handle speech-recognition prompts? +
Yes — we record both DTMF-style ("press 1") and speech-recognition style ("say 'sales' or 'support'") with appropriate pacing for ASR. We also record fallback re-prompts for when speech recognition fails.
Cleaner menus, faster routing.
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