Phone surveys callers actually complete.
Post-call CSAT, NPS, market research, and patient satisfaction surveys recorded with the warmth and pacing that keeps respondents on the line.
Survey abandonment is usually a recording problem, not a question problem. Robotic delivery, awkward pacing between questions, and unclear rating instructions push respondents to hang up. We record survey scripts in the warm, neutral tone that signals "a real person cares about your answer" — even for fully automated IVR-based collection. Common rating scales (1-5, 1-10, NPS 0-10), branching questions, and language variants all handled.
Common use cases
- Post-call CSAT surveys for contact centers
- NPS (Net Promoter Score) outreach
- Patient satisfaction surveys for healthcare providers
- Market research questionnaires
- Employee engagement surveys
- Post-purchase feedback for retail and e-commerce
Frequently asked questions
How much does a phone survey recording cost? +
Starts at AED 700 for a 10-question script in one language. Multi-language and longer surveys priced per script — typically AED 1,500 to AED 5,000 for a full multilingual survey.
Can you record branching question logic? +
Yes — we record all question and answer branches as separate prompts so your survey platform (Twilio Studio, Genesys Cloud, NICE, etc.) can chain them based on caller input. We deliver a CSV mapping questions to file names.
Do you offer the same voice across multiple survey campaigns? +
Yes. We assign a dedicated artist per client for survey work so callers recognize the voice over time. This is especially valuable for repeat patient surveys and ongoing NPS programs.
Can you do A/B test variants? +
Yes — we can record the same question with two or three intonation/pacing variants so you can test which version gets higher completion. Useful for high-volume IVR research.
Higher completion rates start with better voices.
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