voicemail

English & Arabic Recording
within 24-hour delivery
low cost

Call Center Departments

“Hello. Thank you for calling, ABC,[Company Name], where [company slogan].

• To speak with our sales representative, press 1.
• To reach a Customer Support agent, press 2.
• To reach our Finance department, press 3.
• If you would like to know our regular business hours and location, press 4.
• If you would like to speak with an Operator, press 0
• Press * (Star) to repeat the menu”

NOTE:

You can also begin the IVR by offering to speak with the agent first as depicted in the example below:

• “To speak with an agent, press 0”

This is especially useful for industries such as healthcare, where time is of the essence.

Multi-Language Options

Hello, you have reached ABC [Company Name]. To continue in Arabic, press 1. For English, press 2.

NOTE

Depending on the customer’s input, the language for the remaining IVR prompts will be decided.

Answer incoming calls during normal hours with a custom recorded message specific to your business with routing options to particular departments/ employees or just giving callers the information they need.

Create greetings for specific events and holidays to keep customers excited and connected with your business. Provide holiday promotions or advertisements to build customer loyalty or simply let the caller know your business is closed in observance of a holiday.

Greetings for individual departments can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-up’s with providing them the assistance and/or call back they need.

When customers are trying to reach a specific person who is unavailable, personal voicemail greetings can be used to make that personal connection or forward their calls to employee’s remote phones and numbers.

IVR Voice Recording

When a customer calls your business, it is often their first point of contact with you, and how the call is answered and directed allows them to develop an image of your business. When your customers are welcomed with a professional sounding greeting and then routed the relevant person or department; they feel reassured that they are dealing with someone who can provide them with what the called for.

Record Professional IVR Messages and give your business the same benefits that large competitors gain by having a professional greeting and caller option menu.

All-inclusive recording packages

• Consultation and script editing to reflect industry best practices
• English and Arabic voice talent choices to suit your business
• Professional state-of-the-art studio and experienced engineers
• Accurate editing, archiving, and proofing
• Formatting to your specifications for best sound quality
• A dedicated customer service team